FAQs

1. How do I create an account ?

A: Click on "sign in "> click on "Don't have an account ? Register here" at the bottom > fill required fields such as first name ,last name, email id ,mobile no. & password to "Sign Up"

2. I have forgotten my password what should i do ?

A: click on "sign in" >"forgot password">enter email id >click on reset password .

3. How long does it take for me to recieve my order ?

A: We take 2-3 days for dispatch excluding Sunday and public holidays and then the delivery time is 5-7 working days from the date of dispatch in normal condition. Due to high rush or an unforeseen situation ,there might be a delay . we are doing everything to get your order delivered on time, we appreciate your patience and sincerely apologize for the inconvenience.

4. How do I track the status of my order ?

A: Click on " Track Order" fill required fields -your Order id & Email id & track the status of your order easily .you will also be notified at each step of fulfillment cycle from shipped to delivered status via Email & SMS notifications.

5. Are the colours of the products shown on the website accurate ?

A. We strive to try & display the colours of product as accurate as possible on our website. However we cannot guarantee 100% colour accuracy because the actual colour of product may vary compared to what you see on your electronic screen due to respective screen colour /resolution.

6. Which size should I choose ?

A. Kindly go through the size chart provided for each product & choose your size wisely before placing an order . For cotton products we recommend you to choose one size bigger than your normal size .

7. What is the difference between Billing Address and Shipping Address ?

A. we accept pre-paid mode of payment, so in case you place an order for somebody else where your registered address is different from the address you choose to request delivery at, a billing address is required to complete order.

8. Can I change my delivery address once my order has been dispatched ?

A. No, once your order has been shipped, we cannot change the address for the order.

9. Do you offer Cash On Delivery (COD) ?

A. No.

10. What is your Return Policy ?

A. We are not initiating return or replacing until a manufacturing defected product delivered. For more details kindly go through cancellation and refund policy.

MURALI FASHIONISTA

MURALI FASHIONISTA

Women Pink Rayon Heavy Embroidered Bandhani Print Anarkali Kurta With Gota Patti Details